For use by adults 21 years of age & older; 18+ for medical states. Weed at it's finest.
For use by adults 21 years of age & older; 18+ for medical states. Weed at it's finest.
Indigenous Herbs Privacy Policy
Dated: June 2023
Thank you for using Indigenous Herb, the premier technology platform connecting licensed cannabis retailers with verified users. This Privacy Policy applies to your use of Indigenous Herb, and any websites, mobile applications, services, programs, or features (the “Indigenous Herb Platform”) owned or operated by Indigenous Herb Technologies, Inc. and any of its subsidiaries or affiliates (collectively, “Indigenous Herb,” “we,” “our,” or “us”). Indigenous Herb values your privacy, and taking proper care of your information is a top priority for us. Our goal is to help you understand what information we collect about you (also known as “User Data”) and describe how we use that information to provide you and all of our users with safe and secure access to legal cannabis, industrial hemp-derived CBD, and other products and accessories.
This Privacy Policy is part of, and is governed by, the terms and conditions set forth in our Terms of Service, including any agreements incorporated by reference within the Terms of Service (the “Indigenous Herb Terms”). Any terms not defined in this Privacy Policy will have the meaning given to them in our Terms of Service. If you do not feel comfortable with any part of this Privacy Policy or our Terms of Service, you should stop using or accessing the Indigenous Herb Platform and terminate your Account.
Certain parts of this Privacy Policy apply only to the Indigenous Herb Platform offered in particular geographies; for more information, please refer to the “California Residents” section if you reside in California.
INFORMATION WE COLLECT
Please note, not all accounts or features are available in all locations, so some of the examples below may not apply to you.
Information You Provide To Us
We collect information about you when you provide it to us directly, when we request it from you, or when you give us permission to get it from a third party source. Below are some examples of the types of information we collect.
Registration and Identity Verification
When you sign up for any Indigenous Herb account, you give us your name, email address, phone number, date of birth, and, if necessary, a copy of your government-issued ID (i.e. your driver’s license, state ID card, or passport). In order to receive a delivery or shipment, you must provide a valid delivery address — whether that’s your home address or any other valid physical address. Additional information we receive from you may include, but is not limited to, a state-issued medical marijuana ID card or a physician’s recommendation letter that you provide us in order to receive a medical delivery, or a selfie image to improve trust and safety on the Indigenous Herb Platform.
Demographic Information
We also collect demographic information from you when you register, when you take our surveys, and throughout your use of the Indigenous Herb Platform. Demographic information may include your age, gender, location, how you heard about Indigenous Herb, spending habits, consumption preferences, and other preferences or habits.
Communications
If you contact us directly, we may collect information from you that helps us provide a satisfying experience and answers any questions you have while using Indigenous Herb. For example, when you communicate with a member of our customer service team, we may ask you for your name, email address, delivery address, phone number, or proof of charge in order to identify your account, confirm your identity, or assist with your issue. If you send us an email, we will collect the contents of that email and any other information you choose to provide with your email. If you communicate with us via live chat, that correspondence will be archived. If you communicate with us via social media, we collect that communication and associate that information with your user account to the extent the information can be linked. Customer service communications over the phone may be recorded for quality control purposes and may be summarized within our customer support systems.
Payment Information
Payment information may be collected in connection with a transaction facilitated by Indigenous Herb. For on-demand delivery, all payments are made to a licensed cannabis retail dispensary fulfilling your order, and not to Indigenous Herb. For other products and services, payments may be made directly to Indigenous Herb or another third party. In all cases, while we may retain a limited amount of payment information for identification and convenience, to keep your financial data secure, we do not store full payment or financial information on our servers. Unless otherwise noted, payment information flows through a third-party vendor who processes the payments for Retailers and Indigenous Herb.
Voluntary User Surveys
From time to time, we may invite you to fill out voluntary user surveys or to participate in focus groups to provide feedback on various topics, which may include, without limitation: your experiences with Indigenous Herb and/or our partners, your experience with the Indigenous Herb Platform, available products, new services, your preferences related to cannabis, and your sentiments on public policy or other cannabis industry topics. These surveys are often conducted by Indigenous Herb or third-party market research firms, who collect such data on our behalf, to analyze industry preferences and trends. Indigenous Herb does not share your survey information on an individualized basis, and does not share this data for direct marketing to its users.
Applicant Data
When you apply to a job or an accelerator program with Indigenous Herb or one of its licensed retailers, you may provide us with information about you to help us determine whether you are a good candidate for the role you are applying for. Such information may include your name, phone number, email, resume/CV, availability, references, and more.
Information We Collect When You Use Indigenous Herb
Like most online services, Indigenous Herb automatically collects technical information about you or your device used to access the Indigenous Herb Platform. We collect information from your browser, computer, mobile device or other device used to access the Indigenous Herb Platform. Below we provide examples of the types of data we may collect about you.
Location Information
We collect your location information when you provide us with a delivery address or we may use geolocation-based services in order to verify your location. For instance, knowing your location may be necessary to allow you full access to our mobile applications or certain aspects of the Indigenous Herb Platform. Furthermore, for compliance reasons, some of the Indigenous Herb Platform may be restricted depending on where you are located. Collecting your location information is also necessary to connect you to a licensed retailer that services your delivery area, to send you relevant content based on your location, and to optimize or improve our products and services.
Usage Information
We log how you interact with the Indigenous Herb Platform by automatically recording data sent by your application or browser. This includes, but is not limited to, the products and content you view, your actions on the Indigenous Herb Platform, how you access our Indigenous Herb Platform, and the details of any orders you place.
Device Information
We collect information about the device you are using, such as the device’s IP address, web browser, operating system, phone carrier, manufacturer, unique identifiers (such as advertising ID, VIN, MAC address, and IDFA), and other related software or hardware information related to your device.
Cookies and Technical Information
We also collect information through the use of “cookies,” tracking pixels, and similar technologies. Cookies are small text files created by websites and stored on your device. They provide a way for the Indigenous Herb Platform to recognize you and keep track of your settings and preferences. We also use cookies and similar technologies to provide you with a secure experience and to understand, among other things, how you navigate the Indigenous Herb Platforms, learn what content is popular, recognize repeat users, and save your account information. The Indigenous Herb Platform is not configured to read or respond to “do not track” settings or signals in your browser settings.
User Feedback
We want to make sure you have a consistently positive experience with the Indigenous Herb Platform, and we are always looking to improve our products and services. Accordingly, we collect and retain information about any ratings, reviews, and feedback you provide about our service, the Indigenous Herb Platform, the products on our site, licensed retailers, and their drivers.
Information Collected from Third Parties
Public Sources
We may collect information from public sources, such as map information and public social media information.
Advertisers
We may receive information about you from our advertisers, such as your interests and preferences to help us provide you with tailored advertisements.
Vendors
We may collect information about you directly from our vendor services or tools if your use of their services led to or related to your use of Indigenous Herb or your job candidacy. For example, if you applied for a job with Indigenous Herb, we may run a background check with a vendor. We may also utilize such services as a means of collecting information from you as described above. The information we collect from vendors will be treated in the same manner as the information we collect from you directly.
HOW WE USE THE INFORMATION WE COLLECT
In addition to the uses described above, we also use the information we collect about you to:
Government Authority, Law Enforcement, & Safety
We only disclose information about you to a government authority, law enforcement official, public health or safety official, or one of our partners if we believe we are required to by law, or in order to respond to or comply with regulations or legal processes, including, but not limited to, responding to subpoenas or warrants. We may also share your information if we think doing so is necessary to protect the rights, property, or safety of Indigenous Herb, our partners and their employees, our users, the public, or others.
At Your Direction
There may be instances where you direct us to share personal information on your behalf, such as for medical records, for legal or administrative proceedings, or otherwise.
Onward Transfer
If we share your information as described in this Privacy Policy, we will seek assurances from the recipients of your information that they will safeguard your information in a manner consistent with this policy. Such assurances, where appropriate, may include contractual relationships with confidentiality clauses and non-disclosure agreements that provide the same level of commitment to safeguarding your information as provided in this Privacy Policy.
YOUR CHOICES
We provide you with the choices below regarding your personal information:
Email Subscriptions
You can always unsubscribe from Indigenous Herb promotional emails by clicking the link provided at the bottom of the email. We will still send you transactional emails and receipts generated from your use of Indigenous Herb as these are not promotional communications.
Text Messages
You can opt out of receiving promotional text messages by texting the word STOP from the mobile device receiving the messages to the phone number you received the message from. Promotional texts are SMS messages sent to you containing offers, promo codes, or deal reminders. Standard messaging rates from your cell phone carrier will apply.
Push Notifications
If you are using the Indigenous Herb mobile application(s), you can opt out of receiving promotional push notifications through your device settings. Please note that opting out of receiving transactional push notifications, such as receiving a notification that your order has arrived, may impact your use of Indigenous Herb.
Location Information
You can prevent your device from sharing geo-location information at any time through your device settings. Please note that the use of geo-location information may be necessary to access some of our services, such as mobile applications that may only allow access to users in states that have legalized the sale of recreational cannabis.
Editing Account Information
You can review and edit certain account information at any time by logging into your account and navigating to your “Account Settings.”
Access Your Data
Indigenous Herb is committed to transparency and will provide you with a copy of your data upon request. To obtain a copy of your data, please navigate to your Account Settings page and click on “Request My Data.” The data provided to you is limited to the data collected in the last 12 months and does not include job applicant data. We reserve the right to refuse any request for data that is unfounded, excessive, or otherwise unreasonable in our sole discretion.
Deleting Your Account
We will store your information as long as your account is open. If you wish to terminate, delete, suspend, or otherwise disable your Account or use of the Indigenous Herb Platform, please go to your Account Settings and click on “Delete My Account.” When we delete user accounts we must maintain certain information as long as necessary to comply with legal obligations, prevent fraudulent activity, to enforce agreements, or as otherwise deemed necessary in our discretion. Upon your request for deletion, the information that can be deleted will be removed from your Account in a reasonable amount of time or as otherwise required by applicable law.
For privacy and security purposes, we are required to verify your request before we fulfill your request. Please authenticate into your account and follow the instructions provided to you after you submit your request via the Account Settings page.
If you are a non-account holder or an authorized representative, we will require you to verify your identity or the validity of your representation before fulfilling your request for privacy and security purposes. To verify your identity or representation, we may ask for you to share data points as described in this Privacy Policy to be able to look up your data and ensure you are who you claim to be. You may also be required to provide us with a signed declaration under penalty of perjury.
In addition, if you are an authorized representative, we may request: a copy of your valid government-issued identification or other proof of identity acceptable to us in our sole discretion; and, a power of attorney pursuant to California Probate Code sections 4000 – 4465 or as otherwise sufficient in our discretion to establish your authority as an authorized representative.
You may contact us at mmotero3@Indigenous Herb.com with any non-account holder or authorized representative requests, or if you have questions or concerns about our privacy practices or your rights.
REMINDERS
Changes to the Policy
We may update this Privacy Policy periodically. If we make any material changes, we will update you on the Indigenous Herb Platform, by email, or by other communication. We encourage you to stay up to date about our privacy practices by reviewing this Privacy Policy periodically. Continued use of Indigenous Herb following notices of changes to the Privacy Policy indicates your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes.
In addition, we may provide you with “just-in-time” disclosures or additional information about the data collection, use and sharing practices of specific parts of the Indigenous Herb Platform. These notices may provide more information about our privacy practices, or provide you with additional choices about how we process your personal information.
Age Restrictions
Indigenous Herb is intended for access and use by individuals who are of legal age for the services offered based on the applicable regulations of their state or other government entities (“Qualifying Age”). We do not knowingly collect personal information from or about anyone who is not of Qualifying Age. If you are not of Qualifying Age, you should not attempt to access or use Indigenous Herb, or send any information to us. If we discover that we have collected personal information from an individual who is not of Qualifying Age, we will take steps to remove that information.
Account Activity
You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails or physical mail between you and Indigenous Herb at all times. When you direct Indigenous Herb to share your information with third parties, please note that your privacy and security may also be affected by changes in such third party services. We are not responsible for the functionality, privacy, or security measures of any other organization or third party.
CONTACT US
If you have questions or comments about this Privacy Policy, your information, our use and sharing practices, or your choices, please Contact Us.
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